BEERA Event Space HOUSE POLICY & CODE OF CONDUCT

Venue: Beera Event Space
Purpose: To provide a safe, respectful, inclusive and enjoyable environment for all guests, hirers, staff, contractors and visitors.

Beera is a boutique private event venue. Our House Policy and Code of Conduct applies to all people attending, working at, or using the venue. By booking or entering Beera, all guests and hirers agree to comply with these requirements.

1. RESPONSIBLE SERVICE OF ALCOHOL

Beera operates as a BYO venue. Where alcohol service is included or arranged as part of a booking, Beera's bar team or venue staff may be engaged to provide responsible bar service.

  • Alcohol may only be supplied, served or consumed in accordance with applicable Western Australian laws and the conditions of the booking.

  • Beera staff responsible for alcohol service will follow responsible service practices appropriate to the event.

  • Free drinking water will be available to guests.

  • Guests are encouraged to consume alcohol responsibly and at a reasonable pace.

  • Beera staff may refuse to serve alcohol to any person who appears intoxicated, disorderly, aggressive or otherwise poses a risk to themselves or others.

  • Beera staff may stop or restrict alcohol service where they believe continued service may create a safety or behavioural risk.

  • Guests must not supply alcohol to minors.

  • Guests must not bring, supply or consume illegal substances at the venue.

  • The hirer is responsible for ensuring that their guests comply with Beera's alcohol and venue requirements.

  • Beera reserves the right to end alcohol service or require individuals to leave the venue where necessary to maintain safety and compliance.

2. MINORS

  • Minors must be appropriately supervised by a parent, legal guardian or responsible adult in accordance with applicable laws.

  • Minors must not be supplied with alcohol under any circumstances.

  • Guests must not purchase, provide or otherwise supply alcohol to a minor.

  • Where there is reasonable doubt about a person's age, appropriate evidence of age may be requested.

  • Any person found supplying alcohol to a minor may be removed from the venue and, where appropriate, reported to the relevant authorities.

3. INTOXICATED, DISORDERLY OR UNSAFE BEHAVIOUR

Beera is committed to maintaining a safe environment for everyone.

  • Guests who are intoxicated, drug affected, aggressive, threatening or behaving in a disorderly manner may be refused further alcohol service.

  • Beera staff may ask any person whose behaviour presents a risk to themselves, another person, staff or the venue to leave immediately.

  • Physical violence, threats, intimidation, harassment or aggressive behaviour will not be tolerated.

  • Guests must follow reasonable directions given by Beera staff.

  • Where necessary, Beera may contact emergency services, police, security personnel or other appropriate services.

  • Beera staff will take reasonable steps to support the safe departure of an intoxicated guest where appropriate.

4. SECURITY AND CROWD MANAGEMENT

  • Security or licensed crowd controllers may be required for particular events depending on the nature, size or circumstances of the booking.

  • Where security personnel are required, they will be appropriately licensed and engaged in accordance with applicable requirements.

  • Security personnel and Beera staff are authorised to address unsafe, aggressive, disorderly or unacceptable behaviour.

  • Guests must comply with reasonable instructions from Beera staff or authorised security personnel.

  • Excessive force, threatening behaviour or disrespect towards staff or security personnel will not be tolerated.

5. STAFF CONDUCT

Beera staff, contractors and representatives are expected to act professionally and respectfully at all times.

  • Staff will treat guests, hirers, contractors and visitors with courtesy and respect.

  • Discrimination, bullying, harassment, intimidation, aggressive or abusive behaviour by staff is not acceptable.

  • Staff are expected to follow Beera's venue procedures and safety requirements.

  • Staff may intervene where necessary to protect the safety of guests, themselves, the venue or property.

  • Any concerns regarding staff conduct may be raised with Beera management.

6. GUEST AND HIRER CONDUCT

All guests and hirers are expected to:

  • Treat Beera staff, other guests, neighbours and contractors with respect and courtesy.

  • Follow all venue rules, safety instructions and reasonable directions from Beera staff.

  • Take reasonable care of the venue, furniture, fittings, equipment and hire items.

  • Keep the venue reasonably clean and tidy throughout the booking.

  • Place rubbish only in the designated Beera rubbish bins.

  • Report any damage, breakage, spill, hazard or other issue to Beera staff as soon as possible.

  • Remain within the areas included in their booking.

  • Not enter locked, restricted or staff-only areas.

  • Not interfere with building fixtures, electrical systems or venue infrastructure.

  • Not engage in behaviour that may endanger themselves, other people or the venue.

The hirer is responsible for ensuring that their guests are aware of and comply with these requirements.

7. RESPECT FOR THE VENUE AND PROPERTY

Beera's venue, furniture, décor, equipment and fittings must be treated with care.

The following are strictly prohibited:

  • Gluing, taping, tacking, pinning or attaching items to walls or surfaces without prior approval.

  • Damaging walls, ceilings, floors, doors, furniture, décor or other venue property.

  • Moving heavy furniture or equipment in a manner that may damage the venue.

  • Standing on furniture, tables, chairs or decorative items.

  • Using candles or other items in a way that creates a fire or safety risk.

  • Accessing locked or restricted areas.

  • Removing Beera property from the venue.

  • Using venue items for purposes other than those intended.

  • Bringing in equipment or installations that may damage the venue without prior approval.

Any damage, loss or breakage may result in charges being applied to the hirer in accordance with the applicable booking terms.

8. VENUE EQUIPMENT

Beera does not provide a general in-house sound, microphone, audiovisual or production system.

The venue's available equipment is limited to items specifically included in the hirer's selected package or separately arranged with Beera.

Sony ULT 900 AC Party Speaker

Beera has a Sony ULT 900 AC Party Speaker available for certain events and packages.

  • Availability is subject to the type of event and package booked.

  • The speaker must only be used in accordance with Beera's instructions.

  • Guests must not modify, dismantle, relocate or interfere with the speaker without approval.

  • The hirer is responsible for reasonable care of the equipment during the booking.

  • Damage or loss may result in a replacement or repair charge.

Any additional sound, microphone, DJ, audiovisual or event equipment required by the hirer must be arranged separately unless expressly included in their booking package or confirmed by Beera in writing.

9. NOISE AND NEIGHBOUR CONSIDERATION

Beera operates within a shared commercial environment and asks all hirers and guests to be considerate of neighbouring businesses and occupants.

  • Music and amplified sound must be kept at reasonable levels.

  • Guests must not create excessive noise inside or outside the venue.

  • Excessive shouting, loud conversations or disruptive behaviour in shared areas is not permitted.

  • Guests must not congregate unnecessarily in the communal laneway.

  • The communal laneway must remain accessible at all times.

  • Guests must not block access to other units or businesses.

  • All guests must follow any noise restrictions or finish times applicable to their booking.

  • The hirer is responsible for ensuring guests leave the venue and surrounding area quietly and respectfully at the conclusion of the event.

10. COMMUNAL LANEWAY AND ACCESS

Beera is located within a shared commercial complex.

  • The communal laneway is not an exclusive part of the Beera venue.

  • The laneway must remain accessible to other units at all times.

  • Guests must not obstruct driveways, entrances, access points or neighbouring premises.

  • Guests must not use neighbouring areas or facilities without permission.

  • All rubbish generated during the event must be disposed of in the designated Beera bins.

  • Guests must respect neighbouring businesses and their customers.

11. PARKING

Beera has limited on-site parking.

  • On-site parking is available only in designated parking bays.

  • Guests must not block entrances, accessways, neighbouring units or the communal laneway.

  • Parking is subject to availability and does not form part of the guaranteed venue capacity.

  • Guests may use available public parking in surrounding areas where permitted.

  • Guests should be considerate of neighbouring businesses and residents when arriving and departing.

12. SMOKING

  • Smoking is only permitted in the designated smoking area where one has been identified by Beera.

  • Smoking is not permitted inside the venue.

  • Cigarette butts must be disposed of appropriately.

  • Guests must not smoke in communal areas or locations that may affect neighbouring businesses or create a safety risk.

  • The hirer is responsible for ensuring guests comply with smoking requirements.

13. DRUGS AND ILLEGAL SUBSTANCES

  • Illegal drugs and prohibited substances are not permitted at Beera.

  • The possession, use, supply or distribution of illegal substances is strictly prohibited.

  • Any person suspected of engaging in illegal activity may be required to leave immediately.

  • Beera may contact police or other relevant authorities where appropriate.

14. HARASSMENT, DISCRIMINATION AND BULLYING

Beera is committed to providing a welcoming and respectful environment.

Beera does not tolerate:

  • Discrimination

  • Bullying

  • Harassment

  • Sexual harassment

  • Intimidation

  • Threatening behaviour

  • Verbal abuse

  • Physical abuse

  • Unwelcome or inappropriate physical contact

  • Stalking or threatening conduct

  • Offensive or degrading behaviour towards another person

All guests, hirers, staff and contractors are expected to treat one another with dignity and respect.

Any person engaging in unacceptable behaviour may be asked to leave the venue immediately.

15. CONSENT, PHOTOGRAPHY AND RECORDING

Guests are expected to respect the privacy and personal boundaries of others.

  • Consent should be obtained before taking photographs or videos of individuals where appropriate.

  • Guests must respect a person's request not to be photographed or recorded.

  • Photography or recording must not interfere with the safety, privacy or enjoyment of other guests.

  • Photography or filming must not take place in restricted areas without permission.

  • Commercial photography, filming or content production must be included in the booking or approved by Beera in advance.

16. SAFETY AND EMERGENCIES

The safety of guests, staff and visitors is a priority.

  • Guests must familiarise themselves with emergency exits and follow staff instructions during an emergency.

  • Emergency exits, pathways and access points must remain clear at all times.

  • Fire extinguishers and other emergency equipment must not be moved, obstructed or tampered with.

  • Guests must immediately report hazards, injuries, accidents, spills or unsafe conditions to Beera staff.

  • In an emergency, guests must follow instructions from Beera staff, emergency services or authorised personnel.

  • No guest should place themselves or another person at unnecessary risk.

17. CLEANLINESS AND END OF BOOKING

The venue must be left in a reasonably clean and orderly condition at the end of every booking.

The hirer is responsible for:

  • Removing personal belongings.

  • Placing rubbish in the designated Beera bins.

  • Returning furniture and hire items to their designated locations where instructed.

  • Leaving food and beverage areas reasonably clean.

  • Reporting any damage or breakage.

  • Ensuring guests leave the venue by the agreed booking finish time.

  • Ensuring all agreed bump-in and bump-out times are followed.

Additional cleaning, damage or loss charges may apply where the venue requires cleaning or restoration beyond the standard inclusions of the booking.

18. REPORTING A CONCERN

Guests are encouraged to report any safety concern, inappropriate behaviour, damage, harassment or other issue to Beera staff or management as soon as possible.

All genuine concerns will be treated seriously and addressed appropriately.

Where necessary, Beera may involve emergency services, police, security personnel, property management or other relevant authorities.

19. CONSEQUENCES OF BREACHING THIS POLICY

Failure to comply with this House Policy and Code of Conduct may result in:

  • A verbal or written warning.

  • Refusal of alcohol service.

  • Removal of an individual from the venue.

  • Early termination of an event or booking.

  • Additional cleaning, damage or other applicable charges.

  • Cancellation or refusal of future bookings.

  • A person being prohibited from returning to the venue.

  • Notification to police, emergency services or other relevant authorities where appropriate.

No refund or compensation will necessarily be provided where a booking is terminated because of serious misconduct, unsafe behaviour or a breach of the venue's rules.

BEERA CODE OF CONDUCT

Beera is committed to being a safe, welcoming, inclusive and respectful venue.

By entering or hiring Beera, you agree to:

RESPECT PEOPLE
Treat guests, staff, contractors, neighbours and visitors with courtesy, dignity and respect.

RESPECT THE SPACE
Look after the venue, furniture, décor, equipment and facilities as though they were your own.

BE RESPONSIBLE
Consume alcohol responsibly and ensure your behaviour does not place yourself or others at risk.

BE CONSIDERATE
Respect our neighbours, shared laneway, surrounding businesses and the local community.

FOLLOW DIRECTIONS
Follow reasonable instructions from Beera staff, management, security personnel and emergency services.

KEEP IT SAFE
Do not engage in behaviour that could cause injury, damage or danger to yourself or others.

NO HARASSMENT OR DISCRIMINATION
Everyone has the right to enjoy Beera without bullying, harassment, discrimination, intimidation or abuse.

LEAVE IT RIGHT
Leave the venue clean, tidy and in accordance with the agreed booking requirements.

SPEAK UP
If you see something unsafe or inappropriate, tell Beera staff or management.

OUR COMMITMENT

Beera aims to provide a beautiful, relaxed and welcoming environment where people can celebrate, connect, create and enjoy their event.

We believe everyone has a responsibility to help maintain a safe and respectful environment.

We reserve the right to update this House Policy and Code of Conduct from time to time to reflect changes to venue operations, applicable laws, safety requirements or best practice.

By booking or entering Beera, the hirer and their guests acknowledge that they are expected to comply with this House Policy and Code of Conduct.